They sign up on your storefront
Name, phone or email, confirmed with a one-time code so the contact details on the file are real.
Your customers, not just orders
However they buy, shoppers land in your list with their spend, their orders and their points behind them.
How they arrive
Three doors, one list
You do not have to chase anyone into signing up. Whichever way a person buys, they end up on the same list with the same file.
They buy as a guest
No account, no friction. The phone is still confirmed with a code, so the order has a real person behind it.
You add them yourself
Someone who walked in and bought at the counter goes on the list in a few seconds, from the same screen.
At the counter
The guest in front of you becomes a customer too
Selling face to face should not lose you the name. At the till you can serve a walk-in, find someone you already know, or add them there and then, without leaving the sale.
Walk-in
Ring it up with nobody attached. Fast queue, no questions, nothing typed.
Someone you know
Search the list and attach the sale to them, so it lands on their file and their points.
Add them on the spot
A name and a number is enough. They are on the list before the receipt prints.
The customer file
Open one name and the whole story is there
Not a row in a spreadsheet. Every customer has a page carrying their orders, what they are worth, their points, their reviews and anything you refunded them.
- What they are worth, worked out for you
- Every order they placed, and how each one ended
- Their points ledger, movement by movement
- Reviews they left and anything refunded
Their side of it
And somewhere to come back to
Six places a returning customer can go without asking you for anything. All of it on a phone, in Arabic or English.
Loyalty
Give them a reason to come back
Run whichever kind of programme your trade actually uses. It keeps its own books: points are earned when an order is paid and taken back if it is refunded.
Bronze, silver and gold
Tiers sort the regulars from the rest on their own, so you are not keeping a list in your head.
Adjust any balance by hand
With a reason recorded against it, for the times a customer deserves something the rules did not cover.
Abandoned carts
The ones who almost bought
A full cart left behind is not a lost customer yet. Storedoor notices, sends the reminder for you, and shows you what actually came back as money.
0Recovered revenue58Carts reminded0%Recovery rate
- Signed-in shoppers and guests, kept apart
- The reminder goes out on its own
- Every message carries a working unsubscribe
- You see the revenue it brought back, not just opens
- You see what was in the cart and what it was worth
- Ones that never come back are marked lost, not left hanging
✦ Ready when you are
Your store, tomorrow morning.
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